Frequently Asked Questions

About the Pan

🟠 What material is the pan made of?
Our frying pan is made of high quality cast iron , making it strong and durable for life.

🟠 Is it compatible with all kitchens?
Yes, it works on induction, gas, ceramic hobs, ovens and even direct fire (barbecue or campfire).

🟠 Is the pan heavy?
Cast iron pans are heavier than Teflon pans, but this weight helps distribute heat better and cook evenly.

Use and Maintenance

🟠 Does it need to be cured before use?
Yes, all cast iron skillets need to be seasoned before first use . We include an e-book and tutorial to make it easy for you to do this at home. You can also purchase our Seasoning Pack or choose the pre-seasoned pan option.

🟠 How do you clean a frying pan?
Clean it with warm water and a soft sponge (no soap). Then, dry it well and apply a thin layer of oil to prevent rust.

🟠 Does it rust over time?
If properly cared for, no. If rust appears, you can remove it by rubbing with coarse salt and oil.

Purchase and Shipping

🟠 How long does shipping take?
📦 We ship within 24 hours and delivery usually takes between 1-3 business days .

🟠 Where do you ship?
We currently ship to Spain and Europe .

🟠 Can I return the pan if I'm not satisfied?
Yes, we offer a 30-day guarantee . If you are not satisfied, you can return it without any problems.

Curing Service

🟠 How does the curing service work?
A delivery person will pick up your pan at home, we will cure it at our facilities and you will receive it back ready to use the same day .

🟠 Why should I cure it with you?
We guarantee a perfect and professional curing, ready for you to only worry about cooking.

If you need more questions or want to fine-tune the tone, let me know and we'll adjust. 🔥